Tech Pratham’s ServiceNow Training in India is a comprehensive Admin and Developer certification program designed for freshers, IT professionals, and working consultants who want to build expertise on the ServiceNow Now Platform. The course follows a “Zero to Hero” learning path, covering ServiceNow Admin (CSA) and Developer (CAD) modules with hands-on training and real-time projects. Learners gain practical knowledge in ITSM processes such as Incident, Problem, Change, Request Management, and CMDB, along with ITOM concepts like Discovery, Service Mapping, Event Management, HAM, and SAM. The developer track includes Client Scripts, Business Rules, UI Policies, Flow Designer, IntegrationHub, and REST API integrations. With hybrid learning, expert mentors, certification guidance, resume support, and placement assistance, Tech Pratham helps candidates become job-ready for ServiceNow roles in top MNCs across India.
ServiceNow Training in India: Admin + Developer Certification Course
Master ServiceNow Training in India , ServiceNow Admin (CSA) & ServiceNow Developer (CAD) skills with TechPratham’s servicenow training in India. Live projects, 100% placement support & expert-led online/classroom certification prep.
Level
Advanced
Duration
10 Weeks
Placement Client
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About ServiceNow Training in India: Admin + Developer Certification Course
Training Plan
About trainer
Working professional who is carrying more then 10 years of industry experience.
Decks & Updated Content
Access to updated presentation decks shared during live training sessions.
e-Book
E-book provided by TechPratham. All rights reserved.
Assignments & MCQs
Module-wise assignments and MCQs provided for practice.
Video Recording
Daily Session would be recorded and shared to the candidate.
Projects
Live projects will be provided for hands-on practice.
Resume Building
Expert-guided resume building with industry-focused content support.
Interview Preparation
Comprehensive interview preparation with real-time scenario practice.
ServiceNow Admin and Developer Course Curriculum
ServiceNow Platform Introduction
ServiceNow Platform Introduction explains the cloud-based workflow platform that helps organizations automate processes, manage services, and improve operational efficiency.
Platform Fundamentals
Platform Fundamentals in ServiceNow cover the core concepts, architecture, and basic components required to effectively use and configure the platform.
User Administration & Security
User Administration & Security in ServiceNow involves managing users, roles, groups, and access controls to ensure secure and appropriate system access.
ITSM Process Configuration
ITSM Process Configuration in ServiceNow involves setting up and customizing Incident, Problem, Change, and Request processes to align with business requirements.
ServiceNow Workflow & Automation
This module teaches how to design and automate IT processes using ServiceNow workflows. Learners build approval flows, automate tasks, and streamline service delivery with the Workflow Editor and Flow Designer to improve efficiency and reduce manual work.
Service Level Management
Service Level Management in ServiceNow involves defining, monitoring, and reporting on SLAs to ensure services meet agreed performance targets.
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Additional Program Highlights
Comprehensive study materials and resources
Professional resume building session
Master your interview skills
Real-world project demonstrations
Upcoming Batches
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Who Should Enroll ServiceNow Admin training
IT Professionals
Non-IT Career Switchers
Fresh Graduates
Working Professionals
Ops/Administrators/HR
Developers
BA/QA Engineers
Cloud / Infra
IT Professionals
Non-IT Career Switchers
Fresh Graduates
Career Opportunities After ServiceNow Admin and Developer Course
ServiceNow Administrator
ServiceNow Developer
ServiceNow Admin & Developer Consultant
ServiceNow Application Developer
ServiceNow Platform Administrator
ServiceNow Technical Consultant
ServiceNow Implementation Engineer
ServiceNow Support Engineer
ServiceNow System Administrator
ServiceNow Configuration Engineer
ServiceNow Junior Developer
ServiceNow Platform Support Analyst
ServiceNow Administrator
ServiceNow Developer
ServiceNow Admin & Developer Consultant
Key Projects
ServiceNow Training Real-time projects
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Capgemini – ServiceNow Training Helpdesk
Scenario: In this ServiceNow training project, learners build a helpdesk system to manage user issues, track tickets, and automate resolution workflows.
Live Work:
- Design helpdesk request forms
- Automate ticket lifecycle
- Build reporting dashboard
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Cognizant – ServiceNow Training India App
Scenario: This ServiceNow training in India project involves creating a custom app to manage employee requests, approvals, and workflows efficiently.
Live Work:
- Build custom application module
- Create approval workflows
- Assign tasks to departments
Accenture – ServiceNow Training Portal
Scenario: This ServiceNow training project focuses on developing a self-service portal where users can raise requests, track issues, and access knowledge resources.
Live Work:
- Design service portal interface
- Integrate service catalog
- Add knowledge base articles
Deloitte – ServiceNow Training India CMDB
Scenario: This ServiceNow training in India project focuses on building a CMDB system to manage IT assets, track relationships, and improve data visibility across infrastructure.
Live Work:
- Create CMDB CI records
- Map asset relationships
- Maintain data quality rules
Placement Process
Live Class with Industry Use Cases
- Interactive learning
- Real-world examples
- Expert guidance
- Doubt resolution
Daily Assignment & Weekly Assessments
- Hands-on practice
- Concept reinforcement
- Weekly evaluation
- Timely feedback
Project Testing & Deployment
- Project development
- Testing practice
- Deployment exposure
- Portfolio creation
Interview Preparation (Mock, PD, Alumni Session)
- Mock interviews
- Personal development
- Alumni guidance
- Confidence building
Resume Building
- Resume crafting
- Industry-focused format
- Skills highlighting
- Professional presentation
Placement
- Job assistance
- Interview support
- Career guidance
- Opportunity access
Latest Hiring
Recently Placed Candidates
Latest Hiring
Our Success Mantra
Commitment
- Ensuring quality training every day
Fulfillment
- Meeting learning goals with confidence
Accomplishment
- Students achieving industry-ready expertise
Our Learner Voice
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Beyond Courses:
Additional Support We Provide
24/7 Support
LinkedIn Profile
Resume Writing
Alumni Sessions
Interview Preparation
Live Projects
What Makes TechPratham Training Different?
What is ServiceNow Training in India and who should take it?
What certifications are included in ServiceNow Admin and Developer training?
What modules are covered in a ServiceNow Admin course?
How do I choose the best ServiceNow training institute in India?
Do I need coding knowledge to learn ServiceNow?
Is ServiceNow a good career option in India?
How would you manage large volumes of incident tickets in a ServiceNow ITSM environment?
How would you design a ServiceNow self-service portal for employees in a large enterprise?
How does CMDB improve IT service management in large organizations?
How would you automate approval workflows for hardware requests in ServiceNow?
How can ServiceNow dashboards help IT managers monitor service performance?
What steps would you follow if a ServiceNow integration with another system fails?
ServiceNow Certification Guidance (CSA & CAD)
Industry-Recognized Certification
News Highlights
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